JMB Albay Gadgets is an online electronics store that is gradually establishing its name on e-commerce in the country since 2012. The company’s extensive product portfolio includes over 100 products ranging from wide selection of gadgets such as mobile phones, laptops, cameras, gaming consoles, tablet, personal computers and gadgets accessories. We are serving different types of clients from all ages from varied places.
JMB ALBAY GADGETS is under the SEC Name Joginder-Manpreet Corporation. Co-owned and managed by Mr. Joginder Singh Brar.
To be known as the leading distributor of the latest and genuine gadgets and gadgets accessories in the country.
JMB ALBAY GADGETS is committed in delivering excellent Customer Experience and making advanced mobile electronics technologies accessible to all Filipinos.
Client Focus
Quality
Integrity
Team Work
Enjoyment
ALL SALES ARE FINAL. We only allow replacements on the corresponding period given to the product, afterwards it will only fall under manufacturer’s warranty. Within the replacement duration after your purchase, we do not tolerate replacements for change of color or product model. We will not provide any replacements especially for mishandling incidents even it is within the grace period. Please observe that we only allow replacement FOR FACTORY DEFECT CASES.
Please Read Before Purchase
To make sure If the products are In stock Or out of stock
Before clicking Purchase Products please confirm availability. If you
want any color of choice or capacity of products then you can contact us so that we can take necessary action regarding your concerns
We are replying all concerns of our valued clients on Facebook page
https://www.facebook.com/jmbgadgets/
Or text messages. (0908) 867 7885
We are offering 10% discount on selected products on cash purchase
*purchases using Paypal or Credit Credits are not applicable for 10% discount promo
Main Branch / Main office location
Available installments with or without credit cards
To avoid scammers please contact us at 0908-8677885 before deposit.
ADVISORY:
There is no warranty for water-damage incidents including water resistant cameras and other related items.
The conditions stated herein are applicable to all items purchased from JMB Albay Gadgets unless otherwise stated.
We are selling products with Manufacturer warranty.
Manufacturer Warranty:
This means the Manufacturer warrants the covered product to be free from defects or material and workmanship from date of purchase (warranty period vary depending on the product type). This warranty extends to the original buyer (only or and each successive buyer within the warranty period). JMB ALBAY GADGETS will not be directly and indirectly liable for any violations by the manufacturer of the warranty, including any delays caused by non-availability of parts, while Product is under observation of when Product has been returned for repair work. JMB ALBAY GADGETS liability shall be limited only to assisting and channeling the customer’s complaints and products to manufacturer.
Within the period of this warranty, the Manufacturer will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized service center/facility.
All expenses related to replacing or repairing a defective part under this warranty shall be assumed by the Manufacturer except for the shipping expenses, which shall be assumed by the buyer for website orders.
Warranty exclusions
This warranty does not apply to any costs, repairs, or services for the following.
1. Service calls to correct the installation of the covered product, or to explain the usage of the product to the buyer.
2. Repairs necessitated by use other than normal home use.
3. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
4. Corrective work necessitated by repairs made by anyone other than the Manufacturers authorized service technician.
• Change of model and color is not allowed.
HOW TO CLAIM WARRANTY:
• Please follow the instructions below.
• Go to Contact us, give your customer information. Give us the details of the problem.
• Pack only the item/s in question and a photocopy of warranty slip into a box, enclose a letter containing all necessary concerns towards the
product.
• For provincial customers, please provide the waybill number for the returning item.
• For Daraga Albay Customers, just visit our main office.
• Once we receive the item we will then send it to our technical support team for the repair.
If there are any questions,concerning warranty, please feel free to contact us before purchasing.
• For warranty support, allow seven days for check-up and diagnosis.
• After the diagnosis has been completed, if you would like to continue with the repair, it takes about 2-3weeks for the repair to be done.
PLEASE NOTE:
Some units which needs replacement for parts shall take longer since the parts/material required has to be ordered.
50% deposit guarantee is needed for this procedure.
JMB Albay Gadgets will not be held liable for incidences that shall arise from the availing of services from a third party.
For customers who’s entitled for unit replacement, he/she will be informed thru text/email or call if units have been replaced or replacement is available. Customers must claim their unit replacement within 7 days.
To avoid scammers please contact us at 0908-8677885 before deposit.
Q. Where is JMB Shop located?
Q. From what country are products of JMB made?
Q. What types of warranty do we offer for our products?
Q. Why do you have two prices on one item?
Q. Do you issue warranty slips?
Q. How many days do you allow for replacement warranty?
Q. Is damage related to water or cracks included in warranty?
Q. What are the payment methods in JMB?
Q. Do you accept Layaway?
Yes. The clients are given an option to choose their layaway plans either for 3 months, 6 or 9 months. The product will only be released upon completion of total cost of the product. The price of the product will be agreed upon during the purchase and is not subject to change.
Q. Why are some gadgets only available through order?
Products with the high demand are available on hand and does not need down-payment. Some products/product brands that are usually available by order. A down payment of at least 10% of the total price of the product is needed for products that require ordering.
Q. Why do your products have such low prices?
The prices of our products are lower than the market price because of online marketing and direct selling. Prices also depends on the product warranty.
Q. What is the difference between your products and those products available in other shops?
Unlike other online stores, our products come with their original package from manufacturer. We are offering lower prices for products than other stores and sometimes lower than the SRP (Suggested Retail Price) for competitive advantage.
Q. Do we offer Discounts?
A. Yes. All products are already discounted. We offer products at its lowest cost. All products are guaranteed authentic and not refurbished.
After Sales Service
We do not promise that our customers will never have a concern or experience a problem. We do promise, however, that if a concern should arise, we will respond appropriately.
Q. What should the customer do if he/she had purchase products with hidden defect?
A. The customer may return the product to the store where he/she made the purchase for product’s diagnosis.
Q. Is there a time limit within which a buyer may return defective products?
A. Yes. The time limit vary depending on the warranty period given.
Q. Can a buyer return defective goods without the Sales Invoice?
A. No. It is required to present the Sales Invoice along side the packaging of the unit.
Q. If the defect is due to mishandling on the part of the buyer, can he still return the item and demand an exchange or refund?
A. No, the warranty covers only hidden defects or shoddy goods.
Q. If an item bought from our Store turns out to be more expensive than a similar item in other store, can the customer return the item and ask for a refund?
A. No, while the consumers have the right to choose and make a canvass of prices, once the sale is consummated and the product has no defect, one cannot return the goods nor ask for a refund.
Q. What is the Store Return and Refund Policy?
A. Our Store Return and Refund Policy is in accordance with the Implementing Rules and Regulations of R.A. 7394, or the Consumer Act of the Philippines.
For items with Service Warranty, customer may go directly to the Service Center or may return the item to our store for repair or forwarding to the Service Center. Sometimes it takes long before the unit be repaired because it is beyond the store’s control, however we are trying our best to make your unit repaired as soon as possible.
Q. If after buying a certain item, a customer changes his mind and wants to return said item, can he invoke the prohibition on “No Return, No
Exchange”?
A. No, the prohibition is not an excuse for the consumers to return the goods because of a change of mind.
Q. How long would it take for returned defective products be repaired or replaced?
The repair period depends on the type of repair to be done. If there are parts to be replaced such as motherboard or LCD, the repair period may take long for non availability of the parts.
What information do we collect?
We collect information from you when you register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1. To personalize your experience
(your information helps us to better respond to your individual needs)
2. To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
3. To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
4. To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.jmbgadgets.com.ph/terms-and-conditions/
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Note: For customers who already have an existing account on our former website, kindly create a new account using this website.
Your ordered product will be sent through LBC and we’ll give you its tracking number.
Due to high volume of orders, please contact us at our facebook page: www.facebook.com/jmbgadgets or at 0908-867-7885 if you didn’t any response from us.
info@jmbgadgets.com.ph
+63.908.867.7885
